On May, 2020, TechInput successfully passed re-certification for conformance with ISO 9001:2015 “Quality management systems – Requirements” and ISO 17100:2015 “Translation services – Requirements for translation services”. Compliance with these standards certifies the high quality of services provided by TechInput and confirms the transparency and efficiency of all business processes of the company.
One of the strategically important decision of TechInput is the development and implementation of a quality management system (QMS), as well as maintaining it in operational state, which helps along to constantly improve the performance of the company and creates a reliable basis for its sustainable development.
The purpose of the audit is to demonstrate to the Certification Authorities that TechInput business activities still conform with the requirements set forth by the international standards, including following important component parts as: client-focusedness, unity of goals at all structural levels of the company, staff competence and involvement, process approach to management, continuous quality improvement, decision making based on analysis and evaluation of actual data as well as effective relationship management for success in the long-run period.
TechInput is the first translation company in Russia, which received ISO standard certification for both translation and interpretation. The company’s activities have been repeatedly appreciated by the experts of the Certification Authorities. For over 20 years, TechInput has constantly maintained a high level of corporate QMS, and always confirms its reputation as the leader in the sphere of translation and consulting services, successfully passing the QMS re-certification.